Unified Ticketing for a Complex Arts Community at Booker T Washington High School
Customer Success Story · Ticketing · Customer Spotlight · Box Office · Education
When Booker T. Washington High School for the Performing and Visual Arts needed a better way to coordinate performances across multiple organizations, Activities Coordinator Vonda turned to On The Stage.
About the organization
Booker T. Washington High School for the Performing & Visual Arts is part of the Dallas Independent School District and the first secondary school in the district to be awarded the prestigious National Blue Ribbon Award for Exemplary Education from the Department of Education.
-
3-4
platforms abandoned
-
5+
hours saved per week
-
$500-$999
saved per year
The school collaborates with a variety of partners and departments, each producing their own shows with their own needs. Previously, communication across these groups was time-consuming and complicated. Details were hard to manage, processes varied, and ticketing lacked a central hub the entire community could rely on.
“OTS is the perfect one-stop ticket link for our organization. We needed multiple users with differing levels of user access. This platform meets our needs on the user side, but it also allows us to have multiple financial connections for each of the partner organizations.”
With On The Stage, that shifted. Each organization can now manage its own productions directly within the platform, while the school maintains a unified place to sell tickets to all events. This combination of autonomy and centralization has simplified day-to-day logistics and improved how internal and external partners work together.
Vonda highlights that the platform has become essential to their workflow: she “can’t imagine not having it anymore.” The straightforward, professional interface and flexible configuration support a wide range of performances without adding complexity.
Multiple user levels and financial connections allow different stakeholders to access what they need without overstepping roles, making it easier for partners to handle their own reporting while the PTSA keeps oversight. Supported by responsive customer service and comprehensive tools, On The Stage has streamlined operations and made the ticketing experience clearer and easier for everyone involved.
About On The Stage
Founded by Tony Award-Winning Broadway producer Hunter Arnold, On The Stage (OTS) is the innovative technology solution created by theatremakers for theatremakers. The all-in-one technology platform empowers performing arts organizations with the tools and technology to control their own creative destiny. OTS believes that Broadway-caliber tools and technology should be easily accessible to all theatres, regardless of size, budget, or resources. By partnering with OTS, performing arts organizations are empowered to:
- Drive revenue with ticket sales, merchandise, and fundraising
- Save time and money with box office and production tools
- Create a professional experience with show sites, a walk-up app, ticket scanning, show programs, and more…
…all for free!
To learn more about On The Stage and becoming part of our community of theatremakers, schedule a personalized demo today.