Scratch Theater Company builds a long-term digital home with On The Stage
Customer Success Story · Ticketing · Customer Spotlight · Box Office · Fundraising
When Founder William launched Scratch Theater Company, he knew two things mattered from day one: a professional public presence and a simple way for audiences to buy tickets and support the work. What he didn’t want was to sink time and money into piecing together web, ticketing, and donation tools.
About the organization
Scratch Theater Company was founded in July of 2024 with the sole purpose of supporting youth theatre education in the DFW area. They do this by having accessible tickets for students, supporting local education programs, and giving professional performance opportunities to young theatre artists.
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16% increase
net revenue impact
On The Stage provided a dedicated home for all Scratch Theater Company productions - a platform William plans to rely on for the long term. Instead of wrestling with website hosting, a separate ticketing provider, and the overhead of integrating them, he uses a single, intuitive system that keeps everything in one place.
“OTS has truly been life-changing as a brand-new theatre company. When we were starting, we had a million things to worry about, but OTS made sure that ticketing and the website were never among them.”
This all-in-one approach directly supports the company’s mission. Prospective patrons encounter a low barrier to entry: they can quickly subscribe, purchase tickets, or donate online without confusion or extra steps. That ease is especially important for a new theatre company building its audience from scratch.
Financially, On The Stage has helped Scratch Theater Company avoid major startup costs. A custom website build, separate hosting, and a standalone ticketing platform would have been significantly more expensive. With OTS, William gained a low-cost way to host a professional site and handle ticket sales, protecting net revenue from early programming and giving the company a solid foundation for growth.
About On The Stage
Founded by Tony Award-Winning Broadway producer Hunter Arnold, On The Stage (OTS) is the innovative technology solution created by theatremakers for theatremakers. The all-in-one technology platform empowers performing arts organizations with the tools and technology to control their own creative destiny. OTS believes that Broadway-caliber tools and technology should be easily accessible to all theatres, regardless of size, budget, or resources. By partnering with OTS, performing arts organizations are empowered to:
- Drive revenue with ticket sales, merchandise, and fundraising
- Save time and money with box office and production tools
- Create a professional experience with show sites, a walk-up app, ticket scanning, show programs, and more…
…all for free!
To learn more about On The Stage and becoming part of our community of theatremakers, schedule a personalized demo today.
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