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Quick Start Guide: Custom Checkout Questions

Guide · Planning


Custom checkout questions allow you to quickly and effectively gather the information you need from your patrons during the checkout flow.

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What you'll need

Your season built out in OTS
A plan for using responses (see step 3)
About 5 minutes

Steps

1. Open Custom Checkout Questions
Access this from the sidebar by clicking Patron Management > Checkout Questions.


2. Add a new question set
Select the production(s) the new questions apply to, add questions (custom or templated), and click Save and Publish.

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3. Access Patron Answers
Where answers show up depends on what you selected for "What does this apply to?"
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