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Quick Start Guide: Gift Cards

Guide · Box Office · Ticketing


Sell gift cards online and at your box office, and get revenue before the curtain goes up.

What you'll need

The Plus plan
OTS Payments with daily direct deposit
About 10 minutes

Steps

1. Open Gift Card Setup
Go to Additional Revenue › Gift Cards and click Go to Gift Card Setup.


2. Add your amounts
Add preset amounts, or turn on Allow custom amounts with a min and max.

gift-cards-try-this-callout

3. Add an image and description (optional), then save
Click Save changes. A Gift Cards tab appears on your OTS sites automatically.

4. Sell one at the box office
In Box Office › Purchase › Gift Cards, pick an amount, add the recipient, and check out.

5. Redeem at checkout
Select the patron, choose Gift card as the checkout method, and click Apply.

6. Keep an eye on bounced
Filter the Gift Cards tab by Bounced, fix the email, and click Resend Gift Email.